Terms & Conditions

Payment & Methods
Payment must be received in full for your order to be shipped.  Payments can be made by Direct Bank Deposit.

We want you to be entirely satisfied with your purchase.  If for any reason this is not the case, we will gladly exchange your purchase within the framework of our exchange policy.

To request an exchange for all or part of your purchase, simply return the item/s in their original conditions and packaging within 7 business days of receipt, quoting your name, invoice number and contact number.

Postal charged on any order is not refundable.  Exchanged items will be posted at the rate charged by Australia Post based on the product.

Please note that return postage is the responsibility of the sender.  Please be sure to pack your items carefully for postage as we are not responsible for any merchandise damaged or lost via return delivery.  We recommend registered post.

Should we ever send you incorrect merchandise, we will send out the correct order with a reply paid satchel for you to return the incorrect goods.

We ship via Australia Post to all locations.
We are not liable for any loss or damage caused by third parties, or responsible for any delays in delivery due to unforeseen circumstances.
If you have any questions regarding postage costs please let us know and we will happily provide you with any information you require.

International Orders
We welcome international orders!  Our postage fee will not include any import fees, taxes, customs duties, brokerage fees, distribution fees, or any other charge applied by institutions and organizations other than Skin Deep Oz.  Customers are solely responsible for these fees and any other additional fees that may apply.  Please check with your local customs agency for more information; unfortunately, we cannot quote these costs for you.

All prices are in Australian dollars (AUS).  Skin Deep Oz reserves the right to change the pricing at any time without notice.

Colour Variations
Onscreen colours and finished product colours may vary slightly due to monitor variations.

All of the designs and website content are owned bySkin Deep Oz.  It is an offence to reproduce any part of any design/content created by Skin Deep Oz.  No content may be reproduced from this site without permission.

Acceptance of Terms & Conditions
Approval and payment of all orders is considered acceptance of all terms and conditions.